Picking your pathway
Training for Personal Assistants
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Evaluating Training
Evaluating training is not just about whether new skills have been learnt or performance has improved. To get meaningful information, you need to measure what has improved and in what ways.
Before the training takes place, make a list of the objectives you want the training to meet. What differences are you expecting the training to make? For example, you may expect the training to increase the efficiency of your PA, or the understanding of a specific concept such as confidentiality, advocacy or how to manage with disability discrimination.
Depending on the type of training you can evaluate its effect through the level of performance of your PA. Try to measure your PA's skills, knowledge and attitudes before and after the training. Some of the training may be learning a specific skill or the knowledge to perform in certain circumstances, for example First Aid training and you may wish to evaluate the training by discussing with your PA what they have learned. Ask your PA about the training - ask open questions such as "What was good about the training?" Look at the learning outcomes that the training was designed to achieve. (You should get these from the training provider before the trianing is delivered.)
Re-evaluate and discuss your PA's training and development plan at regular intervals, preferably at monthly or quarterly reviews and certainly annual appraisals.This will give a more accurate picture and shows whether improved standards are maintained.
Before the training takes place, make a list of the objectives you want the training to meet. What differences are you expecting the training to make? For example, you may expect the training to increase the efficiency of your PA, or the understanding of a specific concept such as confidentiality, advocacy or how to manage with disability discrimination.
Depending on the type of training you can evaluate its effect through the level of performance of your PA. Try to measure your PA's skills, knowledge and attitudes before and after the training. Some of the training may be learning a specific skill or the knowledge to perform in certain circumstances, for example First Aid training and you may wish to evaluate the training by discussing with your PA what they have learned. Ask your PA about the training - ask open questions such as "What was good about the training?" Look at the learning outcomes that the training was designed to achieve. (You should get these from the training provider before the trianing is delivered.)
Re-evaluate and discuss your PA's training and development plan at regular intervals, preferably at monthly or quarterly reviews and certainly annual appraisals.This will give a more accurate picture and shows whether improved standards are maintained.
